Create, manage and automate real-time escalation and response plans for the urgent and emergency care pathway.
Why SHREWD Action
time by reducing the time taken to respond to trigger events.
costs and inefficiency of siloed working practices.
quality of service and patient outcomes.
responses by utilising and learning from the automated audit trail.
variation by plugging in response actions that maintain best practice.
SHREWD Action, in combination with SHREWD Resilience, is a cloud-based add-on module for the SHREWD Platform. SHREWD Action allows you to easily create and manage real-time escalation and response plans for the urgent and emergency care pathway, across a whole health economy.
The module automates significant parts of the escalation process, sending alerts, notifications and pre-agreed actions to key individuals across and between organisations in order to enable them to act quickly.
Actions are managed on user-friendly web or smartphone interfaces, and can be escalated if they become overdue, or as pressure increases. An action’s status is automatically updated, removing duplicated effort and increasing transparency. A full digital audit trail is captured to support continuous improvement and ‘after action’ reporting.
In common with the rest of the SHREWD modules, SHREWD Action has been designed using visual management principles, to give a live view of system pressure within seconds. Further detail can be accessed within a few clicks.
Works across smartphone or tablet.
Utilises real-time data from all providers.
Live pressure triggers alerts to notify the right people at the right time.
Provides an audit trail to facilitate review of escalation and future plan.
Works in combination with SHREWD Resilience.
Alerts, notifications and pre-agreed actions are easy to automate.